Replacement Guarantee

If you use the Firemask smoke hood that you purchased from either or one of our other official outlets (ie eBay) in a fire, we will gladly replace it for free!

Of course, we hope the products you purchase from us are never actually needed in an emergency, but if they are, just contact us with your proof of purchase and details of the emergency and following a short review to confirm the details we will replace as many of the products you purchased that were used with no cost to yourself.

In the event that the products you purchased are no longer available, we will replace them with a similar product of similar value.

Please note that this guarantee is offered by Firemask UK Ltd only and if the products were purchased from another stockist (excluding our other official outlets) this guarantee does not apply unless stated by that stockist.